Policies

Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will be secure. In order to prevent any unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We may collect the following information about you: name and job title; contact information including email address; other demographic information such as postcode, preferences and interests; and any other information relevant to customer surveys and/or offers. This information is required to understand your needs and provide you with a better service, and in particular, for the following reasons: internal record keeping; to improve our products and services; to periodically send you promotional e-mails about new products, special offers or other information which we think you may find interesting by using the email address that you have provided.

We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable upon application. If you would like a copy of the information held on you please write to Dave Roper LTD, Unit 8 Foley Business Park, Stourport Road, Kidderminster, DY11 7PG. If you believe that any information we are holding on you is incorrect, or incomplete, please write to us as at the above address. We will promptly correct any information found to be inaccurate.

We do not store any financial details.

Cookies

Our cookie policy
We use a feature of your internet browser called a ‘cookie’ on the Dave Roper website. We do not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

Our promise
We understand how important it is to treat the data we capture correctly. We do not, nor will we ever sell, rent or loan any data to 3rd parties that identifies you without your consent. For further details on how we use your data please see our Privacy policy.

What is a cookie?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In this policy we have used the following categories of ‘cookies’ – Non essential – Essential

A list of the cookies used is given below:

Google Analytics
This allows us to collect anonymous information about how visitors use our website. It allows us to identify trends, popular types of content and make informed decisions on how to improve the site. It is not linked to any data that allows us to identify users individually.

Cookie Maintenance
You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.
By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that Dave Roper uses to manage its website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only Dave Roper website. If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

Guide to Disabling ‘Cookies’ using Web Browsers

Safari

  1. Go to the Safari menu.
  2. Click on the Preferences.
  3. Click the ‘Security’ tab.
  4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+

  1. Click on ‘Tools’ in the menu bar
  2. Click on ‘Options…’
  3. Click on ‘Privacy’ Tab in the top section
  4. From the drop down box select ‘Use custom setting for history’
  5. Un -tick the box that says ‘Accept Cookies From sites’
  6. Click OK and Close the screen.

Internet Explorer 7.0+

  1. Click on ‘Tools’ in the menu bar
  2. Click on ‘Options’
  3. Click on ‘Privacy’ Tab on top section
  4. Click on the ‘Advanced” button
  5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
  6. Click OK and Close the screen.

Google Chrome 8.0+

  1. Click to ‘Tools Menu’
  2. Click on ‘Options’
  3. Click on ‘Under the Bonnet’
  4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’
  5. Close the screen.